by Phil Baker,
When job hunting, as simple as using the phone seems, most of us have developed habits that are not professional. Here are the top telephone mistakes that can cost you points in the job hunting game: Â
1. Calling or taking a call in a busy location such as a restaurant or while driving.
Talking to an employer while in a restaurant can distract you and your caller.Â While you think you might get away with talking on the phone on your car, another driver, horns, sirens, and sudden stops can all be interrupting and embarrassing. Make calls to prospective employers from a quiet location where you will not be interrupted. Â Â
2. Not having a professional voice mail greeting.
This is a turn off for many employers and HR personnel. Get the edge on your competition by making sure your greeting sounds professional. Â
3. Talking too much.
The single biggest mistake in job interviewing is also the most common telephone mistake when talking to an employer. Keep your answers toÂ questions to one sentence or less! Do not stay on the phone any longer than needed and ask as few questions as possible, unless you are doing a phone interview. Â Â
4. Not listening and taking notes.
Take notes or record calls. If you hang up and forget the interview time for example, without notes or a recording you will need to make another call to the employer. (If this does happen, call the day before the interview to “confirm” the time, not to tell them you forgot.)
5. Answering the phone (being caught off guard).
One powerful way to take control of your time and telephone conversations is to stop answering the phone. Set aside certain times each day to check messages and return calls.Â Return important calls promptly. Plan each call.Â If possible, stand and smile while talking on the phone.Â
6. Leaving a telephone number where someone answers who is incapable of taking a message or volunteers irrelevant or inappropriate information.
If you do not have a private phone consider getting an internet phone number that will alert you by text or email when you have a message.
7. Putting the employer on hold or taking another call.
Do NOT do this. PERIOD.
8. Asking inappropriate, irrelevant, or poorly timed questions.
Keep questions to a minimum and relevant to the conversation. Remember employers are “employed” and usually very busy.
9. Not returning calls promptly.
Make sure you are alerted of new messages and return calls as soon as possible.
10. Improper or immature farewell. Â
When you get off the phone your farewell is the last thing the employer hears.
Confirm your appointment and say good bye.. “Later, bye-bye, TTYL, or TTFN” are not good choices. Â Â The same rule applies for texting and email: keep things professional.
Hyoâ€™s Note â€“ Not only is Phil the creator of the OneClick Cover Letter Creator SoftwareÂ ProgramÂ (a ridiculous easy to use, yet effective software that creates cover letters tailored to your needs) which you can visit here, or you can read my review of it here, but he also has a tremendous website, www.ResumeDictionary.com.Â Resume DictionaryÂ might just be the best, free resume resource site out there – jammed with great information and tips on getting your resume water tight and rocking.Â
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